Utility Billing

The Sewage Utility Billing Department’s office hours are Monday through Friday 7:30 am to 3:30 pm. We are located on the first floor of Muncie City Hall at 300 North High Street. Our office is closed to the public.  You may call our office at 765-747-4894 if you have any questions.

PLEASE NOTE! Beginning July 1st, sewer bills paid via credit card will include a processing fee of 3.25%. Customers may pay via ACH or e-checks to avoid credit card processing fees. Learn how to switch to ACH payments here.