Customer Service

Customer Service

The Muncie Sanitary District strives to provide quality customer service throughout all departments of the District.

Billing is made easy by accepting all major credit cards, offering automatic withdrawal from a bank account, or allowing people to pay in person in the billing office.

The Recycling Department offers complimentary disposal services of items such as technology waste, compact fluorescent bulbs and tires.

Additionally, our Sewer Maintenance crew is available 24/7, free of charge, to assess any sewer issues. They will be on-site within an hour of the call.

If you have a question about any other areas of customer service, please contact the designated department.