Who to Call

At one time or another, most Muncie citizens would like to know who to contact when they have complaints or questions about things going on in the city. Sometimes it is an emergency, other times it is to report a nuisance. In either case, this handy "Who To Call Directory" is designed to make it easy for you to find the telephone number and the proper department to contact.

Muncie Sanitary District

Administration
300 North High Street

Administration Office - (765) 747-4863
Financial Officer - (765) 741-1668
Stormwater/Recycling Educator – (765) 213-6450
Stormwater Management - (765) 747-4896
Utility Billing - (765) 747-4894
Insurance - (765) 747-4791

Offices at 5150 Kilgore Avenue

Bureau of Water Quality - (765) 747-4896
Engineering - (765) 747-4879
Sewer Maintenance - (765) 747-4852
Water Pollution Control Facility (765) 747-4864

Offices at 811 East Centennial Avenue

Sanitation Department - (765) 747-4865

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City of Muncie

All offices are located at 300 North High Street unless indicated otherwise.

Animal Shelter  -  2401 S. Gharkey St. - (765) 747-4851


 Beech Grove Cemetery -  Kilgore Avenue - (765) 741-1352


 Building Commissioner  - (765) 747-4862


 City Clerk  - (765) 747-4831


 City Engineer  - (765) 747-4878


 City Judge  - (765) 747-4703


 Community Development  - (765) 747-4825


 Controller  - (765) 747-4828


 Data Processing  - (765) 747-4704


 Fire Chief - 300 N. High St. - (765) 747-4870


 Human Rights  - (765) 747-4854


 Mayor's Office  - (765) 747-4845


 Park Department - 1800 South Grant Street - (765) 747-4858


 Personnel  - (765) 747-4846


 Police Chief  - (765) 747-4822


 Prairie Creek Reservoir - 500 E. Gates Road - (765) 747-4871


 Street Department - 5790 West Kilgore Avenue - (765) 747-4847


 

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Police

Muncie Police Records Division
Accident Reports
(765) 747-4891


Muncie Police Uniform Division
Complaints against officers
(765) 747-4755 or (765) 747-4838


Muncie Police Department
Crime Prevention Program - Leave voice mail if there is no answer
(765) 741-1350


Crime Stoppers
(765) 286-4050 (Tip Line) or (765) 741-1350


Desk Sergeant
Fingerprints, handgun permits, noise ordinance violations, vehicle inspections
(765) 213-6403


Muncie Police Records Division
Hit and run accidents
(765) 747-4891


City Clerk
Parking Tickets may be paid at City Clerk's office, City Hall
(765) 747-4831


Victim Advocate Office
Victim advocate assistance, call 24/7
(765) 747-4777

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Police Athletic League

P.A.L. Club
Call for information about events
(765) 747-4861

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Right-Of-Way

Building Commissioner
Vegetation encroachments
(765) 747-4862


City Engineer's Office
Encroachment license agreement, obstructions, or cut permits
(765) 747-4878

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Sanitation Sewer Construction Revolving Loan

MSD Engineering
Residents may petition the Board of Sanitary Commissioners for improvements to sanitary sewers. Cost sharing occurs on most projects.
(765) 747-4879

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Service Stations

Building Commissioner
Call with complaints regarding vacated or abandoned service stations.
(765) 747-4862

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Sewage Billing Information

MSD Utility Billing Office
Call with any questions about your sewage billing.
(765) 747-4894

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Sewers

MSD Sewer Maintenance
Call 24/7 regarding back-ups, cave-ins, damaged flap gates, odor, etc.
(765) 747-4852


MSD Engineering
Call to locate piping.
(765) 747-4879

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Sidewalk Construction/Improvements

City Engineer's Office
(765) 747-4878


Building Commissioner
Call regarding snow removal violations.
(765) 747-4862

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Smoke Detectors

Fire Prevention Division
Call with complaints and/or requests.
(765) 747-4876

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Streets

Street Department
Maintenance and repair - To report street surface problems, potholes, sunken areas, cracks, etc.
(765) 747-4847


Street Department
Miscellaneous requests - Grading parking areas on unimproved streets, alley vegetation trimming, etc.
(765) 747-4847


Building Commissioner
Call with complaints regarding dirt, mud, or other debris on the streets or sidewalks.
(765) 747-4862


Street Department
Call regarding snow and ice removal, sweeping.
(765) 747-4847

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Taxi Drivers License

Controller's Office
(765) 747-4828

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Tire Disposal Program

Up to 6 car or light truck tires can be taken to East Central Recycling per household each year.
ECR - (765) 282-1900 or MSD - (765) 747-4865

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Trash

Recycling - Pick up the recycle bags at blue bag locations. Place all aluminum and steel cans, plastic bottles, milk jugs, newspaper, cardboard, etc. into the blue recycling bags and place them in your toter for pickup. (765) 213-6450.


MSD Sanitation Department
Waste Collection - Place all household waste into bags and place them in the toter for weekly pickup at curbside.
(765) 747-4865


MSD Sanitation Department
Yard Waste Collection - Place leaves, grass clippings, and other yard waste in separate bags and place them in your toter except during fall leaf season (October - November). During this time, place yard waste bags at curbside to be picked up on a scheduled basis. Use of mulching mowers is recommended for healthier yards and to reduce the amount of grass bags. All yard waste collected will be recycled into mulch to return natural nutrients back to the soil and to reduce amount taken to landfills.
(765) 747-4865

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Trees

Urban Forester
(765) 747-4731

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Urban Enterprise Zone

Residents and businesses located in this area are entitled to certain benefits.
(765) 282-6656

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Vehicles

Muncie Police Department
Abandoned vehicles should be reported.
(765) 747-4838

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Water

Indiana American Water
No water, bad taste or odor, contamination, broken or leaking meter, low water pressure, raise or lower curb box, service line connection, turn water on or off, water main break, etc.
(765) 288-3677 or 1-800-432-8373


If you have frozen pipes, you should call a local plumber.


Bureau of Water Quality
Call for information concerning condition of our rivers and streams, industrial waste water and agricultural run-offs.
(765) 747-4896


Water Pollution Control Facility (WPCF)
Call with questions regarding waste and storm water sewer flow and control.
(765) 747-4864

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Weeds

Street Department
Call regarding un-kept, noxious issues.
(765) 747-4847

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Weights And Measures

Questions or complaints
(765) 747-7714

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Zoning Information

Delaware County Zoning Administrator
(765) 747-7777

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