Public opinion polls show that concern about the environment rises and falls based on the state of the economy and other factors, but concern about the negative impacts associated with using paper and printing continues to rise. Nothing captures the essence of these feelings more vividly than the signature line appearing at the foot of more and more emails: "Please consider the environment before printing this email."

This seemingly well-intentioned call to action, as well as others like "Sign up for paperless billing, help the environment and save trees" confront consumers with a false dilemma and present a forced choice that may have unintended consequences. The false dilemma is: "By using paper to print your email or by receiving paper bills you are knowingly degrading the environment, destroying forests and/or killing trees." The forced choice is: "Eliminate your use of paper or feel like a guilty hypocrite."

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